The task
Give the apart-hotel a new identity and positioning, write an anti-crisis communications strategy for the COVID-19 lockdown and an online marketing strategy, and work out an interior concept.
Constraints
- The COVID-19 lockdown: the strategy had to keep the business running through it.
My part
Brand, positioning and strategy
Team and partners
The interior concept was joint work with an interior designer.
Key decisions
Position it as “Serviced Apartments for Smart Travelers”.
How it was done
- Developed a new brand identity and positioning for the apart-hotel.
- Wrote the crisis communications strategy, built around keeping the business running during the COVID-19 lockdown.
- Wrote the online marketing strategy.
- Worked out the interior decor concept with an interior designer, presented as the “Coastal Design Concept”.
What was delivered
A new identity and positioning, the anti-crisis and online marketing strategies, and the “Coastal Design Concept” for the interiors, 2020.




